SHIPPING, GUARANTEE AND RETURNS
TRANSPORTING YOUR PACKAGE
Packages are generally dispatched between 48 and 72 business hours after receipt of payment. Shipments are free exclusively within the province of Malaga. One your order is processed, you will receive an email with all the information regarding the delivery date.
At Muebles A.Benitez, returns are allowed within 15 days after delivery. To proceed with the return, the product must be kept in its original state, keeping all its accessories and instructions for use. The price of the shipment will always be paid by the customer, regardless of the promotions to which the original shipment has been subject. In addition, the client will be obliged to use the same transport agency to process the return.
Returns will not be accepted if the product is not presented in perfect condition. The original packaging mus be protected so that it is received in perfect condition, the use of products and adhesive tapes applied directly on it is prohibited.
In the case of an order delivered in the province of Malaga, the customer may return the item in question on his own account in our physical store located at Carretera de Mijas S/N, 29640, Fuengirola, Malaga completely free of charge.
To help us better manage returns, we would like to thank you for informing us in advance by e-mail trough the address firstname.lastname@example.org, or by calling our customer service telephone +34 952 474 900.
Our items have a 2-year guarantee, counting from the date of receipt. Muebles A.Benitez assumes the responsability derived from any possible defect of origin or raw material of the purchased product. In this case, said responsability is limited to the repair of the product, its replacement, the price reduction or the termination of contract.
Muebles A.Benitez is responsible for deficiencies that occur due to improperuse, negligence, blows ot force majeure, nor for components subject to wear and tear due to normal use of the product.
After the first 2 years of guarantee, if there is a manufacturer's guarantee, the manufacturer will respond directly fot the period established in its guarantee.